It is not because their service is slow.
It is not because their prices are high.
It is not because their lines are super long, all the time.
IT IS because they lack simple human compassion.
I was in line, yes of course when are we NOT in line at the post office, and a sweet old lady was in line in front of me. She was sending dolls to Haiti, dolls she had since she was young, but they were beautiful in her eyes and she really wanted the kids in Haiti to have them. She had them in a box, secured with only a string, no address, no return address.
"You can't send this like it is, you need to tape it." was being barked from across the counter. The little old woman had no idea what that meant, "What do I do?" she asked. The clerk just pointed her to the wall and told her to buy some tape. "NEXT".
The little lady just stared at the wall of tape. I happened to have packing tape in my car since I just finished boxing up some Valentine's for Kelcey and I offered to tape her box. She was clearly relieved and while I taped her cardboard box, she told me about the dolls, her late husband, her retirement from Rex hospital and how her husband who was in the navy promised her to send her to school for nursing when he came back from his duty as a naval officer. A lifetime of treasures for a few minutes of taping a box.
She returned to the counter and was now ready to mail her box to Haiti, but she was missing a return address. The clerk didn't even have the common decency to write her return address on the box. She kept telling her "Oh my God, you don't understand, we don't send it without a return address, here is a sharpie, go write it on there." Again the little old lady was confused and had no idea what to do. I grabbed the pen and asked her to give me her name and address and wrote it on the box, holding up everybody in line. I refused to move to the side, I refused to listen to the person, I am calling her that, even though I questioned if she had ANY human DNA at all, telling me to MOVE OVER and let someone else come up to the counter. "It is her turn, she is sending the dolls to Haiti and you will just have to wait until she is ready to give you the damn package" I said.
Nobody moved up, nobody tried to hurry us along, everybody just waited and let us put this little old ladies' return address on her package of precious dolls for the kids in Haiti.
THAT is what the US Post office is lacking, the common decency to help out a little old woman who just wants to mail her package. Please someone tell me if there is a regulation that prevents these clerks from taping a box or writing a return address. Raise my stamps 3 cents and I gladly pay it as long as we bring back some human kindness and understanding to the other side of the postal counter.
It is not because their prices are high.
It is not because their lines are super long, all the time.
IT IS because they lack simple human compassion.
I was in line, yes of course when are we NOT in line at the post office, and a sweet old lady was in line in front of me. She was sending dolls to Haiti, dolls she had since she was young, but they were beautiful in her eyes and she really wanted the kids in Haiti to have them. She had them in a box, secured with only a string, no address, no return address.
"You can't send this like it is, you need to tape it." was being barked from across the counter. The little old woman had no idea what that meant, "What do I do?" she asked. The clerk just pointed her to the wall and told her to buy some tape. "NEXT".
The little lady just stared at the wall of tape. I happened to have packing tape in my car since I just finished boxing up some Valentine's for Kelcey and I offered to tape her box. She was clearly relieved and while I taped her cardboard box, she told me about the dolls, her late husband, her retirement from Rex hospital and how her husband who was in the navy promised her to send her to school for nursing when he came back from his duty as a naval officer. A lifetime of treasures for a few minutes of taping a box.
She returned to the counter and was now ready to mail her box to Haiti, but she was missing a return address. The clerk didn't even have the common decency to write her return address on the box. She kept telling her "Oh my God, you don't understand, we don't send it without a return address, here is a sharpie, go write it on there." Again the little old lady was confused and had no idea what to do. I grabbed the pen and asked her to give me her name and address and wrote it on the box, holding up everybody in line. I refused to move to the side, I refused to listen to the person, I am calling her that, even though I questioned if she had ANY human DNA at all, telling me to MOVE OVER and let someone else come up to the counter. "It is her turn, she is sending the dolls to Haiti and you will just have to wait until she is ready to give you the damn package" I said.
Nobody moved up, nobody tried to hurry us along, everybody just waited and let us put this little old ladies' return address on her package of precious dolls for the kids in Haiti.
THAT is what the US Post office is lacking, the common decency to help out a little old woman who just wants to mail her package. Please someone tell me if there is a regulation that prevents these clerks from taping a box or writing a return address. Raise my stamps 3 cents and I gladly pay it as long as we bring back some human kindness and understanding to the other side of the postal counter.

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